Frequently Asked Questions
- How can I stay in touch with my children?
- Will anyone know I am receiving addiction treatment at Fort?
- Am I allowed to have visitors?
- Do you take insurance?
- How long will treatment take?
- What if I have a custody hearing or court appearance date?
- How many people will be in my group?
- How many days will I be in detox?
- Is detox always necessary?
- Can I stay on my prescription medicines?
- What substances require medically-supervised detoxification?
- Can I detox on my own before coming to treatment?
How can I stay in touch with my children?
Our clients are allowed access to their cell phones for a limited time each day to contact their loved ones and feel connected.
Will anyone know I am receiving addiction treatment at Fort?
Privacy laws prohibit any representative of our company from disclosing patient information without your informed consent. Your confidentiality is of utmost importance and we take your privacy seriously.
Am I allowed to have visitors?
Yes! We allow visitors at designated times during the week, upon clinical approval.
Do you take insurance?
Yes, we are currently in-network with Cigna, Blue Cross Blue Shield, Multiplan, and Ambetter. We also can work with most other major insurance providers on an out-of-network basis, through single case agreements. To find out if we can work with your insurance plan or not, contact us today!
How long will treatment take?
Our average length of stay is 30 days, however some of those days may be spent in our detox program. We offer program extensions, if needed, allowing our clients to stay up to 45 days. Fort has a full continuum of care, meaning that after residential treatment you may enroll in our PHP or IOP program to strengthen your recovery. Some of our clients wish to participate in PHP and IOP programs closer to home. We are happy to assist in making those arrangements.
What if I have a custody hearing or court appearance date?
While you are in our care, it is our job to act as your advocate. With your signed release of information, we can contact your attorney or the presiding authority to postpone your court date. In the event that this is not possible, we will make arrangements for you to appear.
How many people will be in my group?
Our client to staff ratio is no higher than 8:1; which means that your primary therapist will not have a caseload of more than 8 clients at a time. This allows for a more personalized approach to our client-centered program. Thistle Hill groups are for women only and vary in size according to how many other women are in treatment at the same time. With the exception of special presentations and events, most groups will not exceed 12-15 women.
How many days will I be in detox?
There are several factors that influence the length of detox:
- Abused substances have varying withdrawal time frames and symptoms. Detox medications and protocols vary, as well.
- The method of administration (e.g. smoking or injecting the drug)
- Amount and frequency of the drug regularly used or alcohol consumed
- Amount of time you have been actively drinking or using drugs
- Age, genetics, and physical health play an important part in determining your detox treatment plan.
Is detox always necessary?
Some clients arrive for treatment without the need for detox, however, it is our policy to observe arriving clients for 24 hours, or until medically cleared by our physician.
Can I stay on my prescription medicines?
Yes and no. Our team will assess your health and together we will determine the continued medication plan. It is our goal to provide you with the best possible treatment outcome, which includes managing your medications while you are with us.
What substances require medically-supervised detoxification?
- Hypnotic/sedative drugs (barbiturates and benzodiazepines)
- Opioids (heroin, morphine, and prescription pain medication)
Can I detox on my own before coming to treatment?
Detoxing on your own is difficult and most often fails. This is not your fault. How many times have you promised yourself “this is the last time” or “tomorrow I will quit?” Not only is detoxing on your own self-defeating, it also presents serious health risks. The process of withdrawal can include the following symptoms:
- Dehydration, vomiting, and/or diarrhea
- Delirium tremens, sweating, and/or tremors
- Anxiety, panic attacks, hallucinations, paranoia, and/or insomnia
- Muscle pains and body aches
- Seizures and even death
Because detox comes with many risks and can be life-threatening, we highly recommend seeking medical guidance if you make the decision to detox on your own.